Industrial Printing Policies

Data Graphics Inc. Shipping, Payment and Industrial Printing Policies

Payment Methods Accepted

Visa, MasterCard, American Express, Discover, a check in advance, COD, or 1%10, Net 30 terms – with approved credit application only.

Shipping

Orders are shipped via common carrier. We use both UPS and Fed-Ex. Shipping is not included in the price of the labels. We are happy to ship the labels using your account number if provided.

Tracking Number for Shipments

Data Graphics can send you an e-mail for each and every shipment, or you can call your Sales Engineer for a tracking number on a recently shipped item.

Order Turnaround Time

Standard lead time is about 7-9 business days after we receive the signed art proof. We typically do not charge expedite fees. However, premium service is available upon request.

Minimum Quantities

We have no minimum order quantity requirements. Our minimum production run is $250 per part number, excluding set-up fees/tooling. Our sales representatives can quote any quantity. If ordering a small quantity that would fall well below minimum production-run dollar amount, our sales representative will let you know the maximum number of labels you can receive for our minimum dollar amount.

Prototype Runs

Because Data Graphics has no quantity minimum, we can quote you a price for a prototype run.

Photo Proof Dimensions

A fax machine can distort sizes, so the fax we send you may not match the dimensions on your proof. We list the exact dimensions on the bottom of the photo proof along with applicable tolerances. These are the dimensions your parts will be manufactured to, +/- .010.

Press Proof

A press proof is a sample printed part, with no adhesive or die-cutting, that is sent to you for approval of colors prior to a production run. This is limited to our digitally printed parts only. Your sales rep can discuss cost of a press proof with you during the quoting process.

Submitting Art Files

Files can be sent via e-mail. If they are too large (more than 10MB), we can send you our FTP username and password. Please work with your inside Sales Engineer if you have any questions. For file formats, please refer to our artwork requirements.

Custom Printed Label Cost

The price of custom labels is driven very much by quantity, amount of colors on the label and the material you select. The higher quantity of labels you purchase, the better the price on each unit. The set-up time of a label is the same regardless of how many labels someone orders. Therefore, this is a fixed cost and will not change. Once you get the ball rolling, ordering more labels is much more cost effective. Colors on a label also affect the price due to the number of color matches that need to be done. Material is the final factor.

Employee Spotlight

Jamie Gabbard

Yellow Room Technician | Employee Since 2005

"Jamie Gabbard started in our screen printing department doing a variety of things, pinning materials, preparing screens, burning screens, etc. Jamie now runs our Yellow Room,which is where a lot of the magic happens. As a Yellow Room Technician, Jamie's responsibilities include making, prepping, burning and cleaning screens. In addition, she also does most of our Metalphoto ® processing."

Shianne Conn

Sales Engineer | Employee Since 2007

"Shianne Conn is one of our five inside sales representatives. Shianne has nearly two decades of sales/customer service experience. Shianne is responsible for working directly with our customers in all quoting, order entry and follow-up situations. She has grown her customer base during her time with our sales team because of her excellent customer service. Her customers and co-workers adore her."

Tony McCullough

Diecut Press Operator | Employee Since 2002

"Tony McCullough has worked in several departments at Data Graphics, initially cleaning screens, then moving into our Yellow Room preparing screens. He has also worked in the Assembly Department. Tony currently operates one of our three 50-ton die-cutting presses. Outside of Data Graphics, Tony is a single father raising his two sons, Wayne and Bo, who are both in high school. They enjoy golf, baseball, softball, volleyball and Tony has coached most of their teams over the years. "The best part of our lives is our church, Mid-Lake Christian Church." Tony is a deacon, youth leader, volleyball ministry leader, and coach in the Youth Sports Ministry. His work motto is Colossians 3:23-"Whatever you do, work heartily, as for the Lord and not for men." Tony says, in his own words, "put 110% in whatever you do and your rewards will be greater in heaven."

Cathy Hutcheson

Sales Engineer | Employee SInce 1997

"Cathy Hutcheson started with DG by working on the production side, with various roles in the screening department. She spent seven years in inspection, and was even our Inspection Supervisor for a time. In 2004, Cathy found her way into the Sales Department where she truly found her love working directly with our customers."

Dave Gerberich

Screen Operator | Employee Since 1996

"After retiring from his own textile printing business, Dave Gerberich decided he needed more to keep him busy during the day. Dave is currently one of our main screen press operators. Dave has been married for more than four decades to his lovely wife Merry. They have two children, a daughter, Dawn, who lives in North Carolina, and a son, Patrick, who recently became a Pharmacist and lives in Jacksonville. They also have two grandchildren. Dave has served in the US Army. Dave's motto is that it is always 5 o'clock somewhere!!"

Vernon Kemp

Screening Supervisor | Employee Since 2000

"Vernon Kemp has operated many of our presses over the years. He started out in our Screening Department, then spent about a year in our Roll Label Department, running the hot stamp presses. Vernon eventually made it back to our Screening Department and now heads that department as our Screening Supervisor. Vernon and his wife Sherry have two beautiful daughters, Kayla and Shelby, who have him wrapped around their fingers. Vernon is the DG "go-to" person when you want to find out a little something about fishing. He currently holds three titles for American Bass Angler of the Year. He is in Bass tournaments 48 weekends out of the year...and the other four are for hunting. "

Mike Thurman

HP Digital Department | Employee Since 2005

"Mike Thurman has operated many of our presses, primarily on the printing side. He started out in our Assembly Department, then very quickly earned a position as a screen printer. Mike currently runs our Digital Printing Department. He operates two digital presses, as well as our UV Screen-printing press. Mike was born and raised in Lake County. Like most Southern-raised men, he enjoys hunting and fishing. Mike also has a fascination with motorcycles. "

Eric Yelvington

Fabrication Department | Employee Since 2004

"Eric Yelvington has become multi-talented in our Fabrication Department. Eric currently runs our CNC, laser and die presses. There is rarely an opportunity he allows our sales team to turn down, always willing to try new things. Eric is a native Floridian. Born in Daytona, he eventually made his way to Lake County in December 2003. Eric is an Eagle Scout, the highest attainable ranking through Boy Scouts of America. He enjoys hunting and fishing on the weekends, and of course hanging out with his wife."

Data Graphics Inc Team Member - Jennifer

Jennifer Mullins

Roll Label Department | Employee Since 2003

"Jennifer Mullins is a versatile, veteran printer. She came to us with five years experience in the printing industry before joining the Data Graphics Team. Jen has worked in several departments, initially in the Screen Printing Department, the ink room, and as a screen press operator. She now runs our Roll Labels Department, and primarily operates our Flexography presses and digital roll press. She is also trained on our hot stamp and thermal presses. Born and raised in Central Florida, Jen enjoys spending time with her family, especially the furry ones. Jen has one son, Tyler, and a grandson, Hank, as well as her rescued pets, which include three dogs, three cats, a horse and a parrot. Growing up on Lake George, she enjoys being on the water and all of the activities to go along with the outdoors."

Data Graphics Inc Team Member - Tim Shphard

Tim Shephard

Color Analyst and Press Operator | Employee Since 1984

"Tim was Data Graphics first employee and had been an extraordinary color guru for decades. Tim's fondest memory while being employed at DG is when he was trained by the infamous "Aunt Marie" (the owner's Aunt) on mixing colors. It was all trial and error back then, he recalls. Upon celebrating our 30th Anniversary as a company, Tim was rewarded with an all-expense paid trip of his choice. He chose “Viva Las Vegas.”

Steve Salvo

Promotional Production Manager | Employee Since 2008

"Meet the man behind your t-shirts and promotional items, Steve Salvo. Steve was hired in 2008 as our Promotions Production Manager due to his extensive experience. Steve runs our Promotions Production floor and brings much experience from the apparel printing and embroidery industry to Data Graphics. Prior to being Production Manager at DG, Steve was a Production Manager at a major collegiate sports printing shop in Leesburg, Florida. Prior to that, he was a graphic designers for an area magazine. Steve joined the military in 2002 and was in the 82nd Airborne Unit serving our country overseas. He completed a combat tour in Iraq from 2003 through 2004. Steve left the service in 2007 and shortly after joined the DG team. Born and raised in Brooklyn, NY, Steve moved to Florida in 1978. In Steve’s spare time, he enjoys riding his Ducati in the Central Florida area. However, he enjoys riding in the Tennessee mountains the most. Steve is also the father of two kids, Emily and Josh."

Adam Rodriguez

Shipping Department | Employee Since 2008

"Meet the man behind the packages, Adam Rodriguez. Adam started with Data Graphics in 2008, working in various departments. He has assisted in Sales, and various Production Departments. Adam ultimately landed in our Shipping Department. Now the head of our Shipping Department, Adam makes sure your packages make it to the right place, at the right time. Adam was born and raised in Key West, Florida. When he was 16, his family moved to Eustis, where he currently resides with his wife and two children. His daughter will be off to college in the fall and his son is very active in baseball. Adam’s fondest memory working at Data Graphics was working with Bob Jenkins (now retired), “Man that guy had some great stories!” Overall the biggest highlight is “being able to interact with the rest of the great employees here at DG."

Jamar Barriner

Screen Operator | Employee Since 2007

"Meet one of the men behind the printing of your labels and overlays, Jamar Barriner. Jamar joined Data Graphics with extensive printing experience. Jamar has been trained for the Yellow Room which is where all of our screens are burned, and he was also trained on our hand table presses, which are used for small production runs. He currently resides in Mount Plymouth, Florida and enjoys working in his yard and home in his spare time. Jamar also has two brothers that work here at DG. Jamar is the father to two daughters, Hazzelyn and Jazzelyn, and is a doting father."

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