Data Graphics Inc. Shipping, Payment and Industrial Printing Policies
Payment Methods Accepted
Visa, MasterCard, American Express, Discover, a check in advance, COD, or 1%10, Net 30 terms – with approved credit application only.
Orders are shipped via common carrier. We use both UPS and Fed-Ex. Shipping is not included in the price of the labels. We are happy to ship the labels using your account number if provided.
Tracking Number for Shipments
Data Graphics can send you an e-mail for each and every shipment, or you can call your Sales Engineer for a tracking number on a recently shipped item.
Order Turnaround Time
Standard lead time is about 7-9 business days after we receive the signed art proof. We typically do not charge expedite fees. However, premium service is available upon request.
We have no minimum order quantity requirements. Our minimum production run is $250 per part number, excluding set-up fees/tooling. Our sales representatives can quote any quantity. If ordering a small quantity that would fall well below minimum production-run dollar amount, our sales representative will let you know the maximum number of labels you can receive for our minimum dollar amount.
Because Data Graphics has no quantity minimum, we can quote you a price for a prototype run.
Photo Proof Dimensions
A fax machine can distort sizes, so the fax we send you may not match the dimensions on your proof. We list the exact dimensions on the bottom of the photo proof along with applicable tolerances. These are the dimensions your parts will be manufactured to, +/- .010.
A press proof is a sample printed part, with no adhesive or die-cutting, that is sent to you for approval of colors prior to a production run. This is limited to our digitally printed parts only. Your sales rep can discuss cost of a press proof with you during the quoting process.
Submitting Art Files
Files can be sent via e-mail. If they are too large (more than 10MB), we can send you our FTP username and password. Please work with your inside Sales Engineer if you have any questions. For file formats, please refer to our artwork requirements.
Custom Printed Label Cost
The price of custom labels is driven very much by quantity, amount of colors on the label and the material you select. The higher quantity of labels you purchase, the better the price on each unit. The set-up time of a label is the same regardless of how many labels someone orders. Therefore, this is a fixed cost and will not change. Once you get the ball rolling, ordering more labels is much more cost effective. Colors on a label also affect the price due to the number of color matches that need to be done. Material is the final factor.